Questions About Auto Glass Repair and Replacement

Yes, vehicles with advanced driver assistance systems (ADAS) like lane departure warning, lane keep assist, or forward collision alert often require calibration after a windshield replacement. These systems rely on cameras mounted on or looking through the windshield. Calibration ensures they function correctly and safely. At Titan Auto Glass, we have the tools and expertise to perform ADAS calibrations for most vehicles in our shop.

Yes, there are significant differences in windshield quality. Some cheap overseas windshields can have distortions, subpar moldings, stress cracks, or be poorly shaped, leading to wind noise or improper fit. At Titan Auto Glass, we only use top-quality glass made by manufacturers that supply large auto brands, ensuring durability and clarity.

The main purpose of a stone chip repair is to prevent the chip from spreading into a crack. Most repairs significantly improve the chip’s appearance, and in some cases, it may look like it never happened. However, the visibility of the chip depends on its size, type, and how long it has been present. Chips larger than a Loonie typically require windshield replacement.

Stone chip repairs usually take 30–45 minutes, and we take the time to ensure the repair is done right. No appointment is necessary. You’re welcome to wait in our reception area with complimentary coffee, or visit the nearby Tim Hortons while we work.

A typical windshield replacement takes 3–4 hours. If calibration is needed for ADAS systems, the process may take longer to ensure everything is set up correctly.

No, using your insurance for windshield replacement will not increase your rates. The Globe and Mail featured an article explaining this in detail.

Yes, we have a comfortable waiting area with free Wi-Fi. If you prefer to stretch your legs, we are conveniently located just half a block from Conestoga Mall, offering plenty of shops and entertainment.

A cracked windshield won’t cause the glass to fall in, but it plays a vital role in your vehicle’s structural integrity. Driving with a cracked windshield could also result in a fine if stopped by law enforcement. It’s best to replace it as soon as possible for safety.

Yes, our windshield replacements come with a lifetime warranty against leaks, defects, and workmanship issues. Stone chip repairs are also guaranteed—if the repaired chip cracks, we’ll refund the repair cost toward a windshield replacement.